Experiences with the SERVICE department at Moss Brothers Dodge

Moss Brothers Dodge SERVICE Department Experience No. 0001

Name: Keith (Bigfireofd@aol.com) Date: May 1999 Rating: (very poor) Description: In for libe oil and filter, and laundry list of other things. 1. Servise tech tries to say Schedule "a" service may not be applicable in this state, tries to sell $189.00 worth of maint. at 12,000 miles. I ask him if I look stupid. Tell him to save that for the women and the elderly. 2. Engine idles rough, vacum sensor went out at 8800 miles, they replaced it then, but now says it will cost $70.00 to put on computer to check. I asked why when I only have 12,500 miles shouldn't warranty cover it. He says only up to 12 k will they do free computer check

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