Experiences with the SERVICE department at Larson Dodge




Larson Dodge
SERVICE Department Experience No. 0001
Name: N/A (N/A)
Date: 8/98
Rating: (terrible)
Description: Never could find the cause of the steering column noise. Even supplied them with a copy of a like problem. They refuse to listen to the owner. Wrecked my Dakota R/T ..... then tried to return it without mentioning it OR repairing it. THEN when confronted, they had it repaired and FRAUDULENTLY submitted a warranty claim to Chrysler for it.
Took it in for 4 warranty items. ALL with TSBs. They couldn't find a problem with ANY of the 4 items.

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Jon N. Steiger / jon@dakota-truck.net