Experiences with the SERVICE department at Koller Dodge

Koller Dodge SERVICE Department Experience No. 0001

Name: Thomas McCabe (mccabet@mediaone.net) Date: April 1999 Rating: (terrible) Description: They tried to repair the infamous transmission whine in reverse 5 times. While in the shop, they damaged the passenger door with the lift. As of lately, they refused to work on my DAK and told me to take it to the dealer I purchased it at. The paint work they had done is even worse than Earl Scheibs and MAACO. They had the nerve to say it was good enough for them and that since I did not pay for it, I had no reason to complain! (They did me a favor to have it fixed!) I am currently in contact with Corporate and preparing to get the state attorney and BBB involved. Looks like possible Arbitration..Recommendation: I would never do business with Koller even if they was the last dealer on earth!

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