Experiences with the SALES department at Jeff Belzers Dodge

Jeff Belzers Dodge SALES Department Experience No. 0001

Name: Brent L. Bohn (RREBEL01@aol.com) Date: Summer 1996 Rating: (very poor) Description: Summer of 96 My father purchased a slightly used Dodge Stealth from a sales person named sean. He was very unprofessional. After the purchase we asked him for the owners manual due to the fact it was used it had been misplaced. He agreed to do such and that was the last we heard from him. I called 3 months later, he claimed that it had been sent to our home within 2wks. There was no trace of paperwork on it. I gave him another 4 months or so, still no owners manual. Finnaly a year and a month after purchase I had my book. As for their service dept. Multiple problems with their incompetent staff. Within the 3/36,000 limit I had them attempt to cure 2 problems. First one deals with the radio not recieving any stations. They gladly said they would fix it. 2 weeks later theres a phone call. The radio was sent out to be fixed and was just returned, installed and problem fixed. We picked up the car and drove about 12 feet and noticed it had not been fixed. Returned it once again. They replaced the antenna and returned the vehical once again to us, the problem still apparent. And to top that off they left all the interior pieces in a pile in side the trunk. It is now 1999 and the problem still installed. #2 We asked them to fix the rear wiper at the same time the radio was looked at. They had to order a wiper motor which came in about 2 months after. Now we had 38,000 on the vehical and the service rep. (FEMALE) claimed that they had not obligation to fix the vehical under warrentee nor were about to do it for free. Confused? Yeah me too. I had brought the car in under the mileage and now that the part was back ordered I am to blame for its failure. JEFF BELZERS DODGE IS THE WORST IN MINNESOTA My COMPLAINT IS NOT THE FIRST FROM THESE PARTS, MULTIPLE CONSUMERS HAVE HAD SIMMULAR EXPERIENCES FROM THESE JERKS

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